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Metropolis’s retail division provides a flexible and professional service to clients across the South. Our bespoke offering is adaptable and cost-effective with security officers who are highly skilled and trained in customer services and loss prevention.
Leading by example our shop floor officers become an integral part of our client’s business, enhancing the customer experience, and elevating the brand. Behind the scenes, our dedicated team of retail managers ensure consistency and quality of service, underwritten by a comprehensive insurance policy.
Providing a cost-effective solution to stock loss is a difficult task for any retailer. Our SIA licensed store detectives not only provide a strong visual deterrent to would-be thieves, but they are also polite, courteous, and approachable.
Whether you want covert or overt operations in your retail environment, Metropolis has the expertise to help reduce stock loss and we work closely with our clients to tailor our service to their specific needs.
Metropolis's Security Guarding division is on hand 24/7 to protect commercial and residential customers from criminal activity.
Our reliable and trustworthy security guards are fully trained in crime detection and prevention, working diligently to protect and secure assets in accordance with the Security Guarding Code of Practice (BS7499).
Utilising modern technology such as mobile CCTV and geo-tagging alarm systems, we offer the perfect solution to secure high risk and mission-critical parts of your business. Our frontline staff are backed up by a modern command-centre where additional resource can be coordinated as and when required at any time of day or night.
Regardless of our client's level of sensitivity, all members of our Security Guarding division have been fully vetted in accordance with BS7858 (Security screening of individuals employed in a security environment) and are licenced by the Security Industry Authority accordingly.
First impressions count. That is why Metropolis Security places so much emphasis on providing clients with highly trained door supervisors to be strong brand advocates, promoting a safe and friendly environment in the night-time economy.
Our Door Supervisor division works closely with our clients and local authorities to promote safety, uphold the licensing objectives, discourage antisocial behaviour and criminal activity.
In addition to basic training, our smart and professional door supervisors and well-presented SIA licensed door supervisors to welcome customers and provide a safe, friendly environment.
All our door supervisors have been vetted to BS7858, work in accordance with the Door Supervisor's Code of Conduct (BS7960) and are regularly appraised to highlight areas for improvement.
We will work with you to ensure that your premises is a safe, controlled, and friendly environment, developing our service to complement and enhance your brand.